Frequently Asked Questions

Everything you need to know about your Triton Jewelry purchase.

What materials are used in Triton Jewelry pieces?

We use premium materials including 14k and 18k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.

Do you offer a warranty on your jewelry?

Yes, every piece comes with a 12-month warranty covering manufacturing defects. This does not cover accidental damage or normal wear and tear.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied, you can return your unworn jewelry in its original packaging for a full refund.

How should I care for my jewelry?

To maintain shine, avoid contact with perfumes, lotions, and water. Clean gently with a soft microfiber cloth and store in your Triton pouch when not in use.

Can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.